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CANCELLATION INSURANCE TERMS AND CONDITIONS

AN OPTIONNAL SERVICE
FOR OUR FIRST-HAND CLIENTS


GUARANTEES
Please consult our cancellation insurance terms and conditions by clicking on the button below
  • Find the standard guarantees table on page 3.
  • Find the COVID guarantees table on page 22.
CANCELLATION INSURANCE PREMIUM
The insurance premium is of 4% of the full amount of your stay. The insurance premium is NOT refundable.

CANCELLATION INSURANCE CONTRACT
If you choose to subscribe to our cancellation insurance, you will receive directly from the insurer all the insurance contractual documents, as soon as our reservation team has informed the insurer of your subscription.

CANCELLATION AND REIMBURSEMENT
For any cancellation, you will need to address your request directly to the insurer to claim any guarantee mentionned in the terms and conditions.